Dublin, CA (PRWEB) February 4, 2015
Book receive Twilio integration, users can now ConvergeHub and phone calls and text messages at the same time the CRM ,, royalty-free and local mobile shortcuts.
The vision behind the integration of application within Twilio ConvergeHub is: the user when executing a better multi-channel communication with customers & amp; amp; empower amp; Prospects.
While large companies in the power and benefits of multi-channel communication, small businesses do not have the time, budget and resources for investment and deal with multiple communication applications unlock. And this is where ConvergeHub gap between the budget and resources by an all-inclusive business solution, http://www.convergehub.com/product/sales functions title = class “products” marketing, sales, service and code cooperation. The idea is that the ConvergeHub use; Small and medium businesses can all organizational activities under one roof instead of juggling a plurality of discrete systems.
“” In order to enable our customers to market SERVICE & amp; amp; amp; Work more bigger and better thanks ConvergeHub, it is logical that add features telephony and messaging much more essential. This allows our customers to make calls directly from the interface ConvergeHub connect automatically call details in the CRM and have relevant customer information on the screen, how to resolve customer inquiries in a call. They also can make SMS marketing campaigns by sending SMS program in the world. ” – Manash says Chaudhuri, CEO of Converge Company, Inc
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ConvergeHub and integration Twilio provides immediate communication, flexible and cost:
Click to Call
Calls for sales, marketing and service activities to customers directly from ConvergeHub in one click
Call contacts directly into ConvergeHub
Access to all relevant customer information on the screen to answer calls
To avoid recording calls, missing out on all the important details of the conversation
Joining calls with support tickets
Call details add notes to contacts to facilitate monitoring
After storing the outputs for telecommunication systems installation.
Text messages
send messages with a maximum of 1600 characters
Receive information about the availability of new
Sending messages all over the world to local numbers, toll and Speed.
Availability
statement Twilio integration of the application in ConvergeHub can be found at:
http://help.convergehub.com:8090/display/guide/App+Store
About Converge Company, Inc.
Converge Company Inc. is a leading technology company that enables small and medium businesses conduct all activities with customers in a single integrated cloud platform. His powerful cloud CRM application – available as a complete ConvergeHub Customer Engagement Management solution code. It allows small and medium enterprises and increase sales sales management productivity, marketing, customer service and collaboration activities from a single point. Renowned names such as Boston Herald, Los Angeles Times, the San Francisco Chronicle, TMCnet, International Business Times, The Miami Herald and CRM Idol pre Converge Company, Inc. has as one of the next business management solutions provider on the market.
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